Task: With the advent of scanners and the universality of the portable document format (PDF), the market for optical copiers is shrinking rapidly. Can a company such as Xerox Corporation survive?
Respond to the following:
• Identify multiple business pressures on Xerox.
• Describe some of the company's response strategies.
• Identify the role of IT as a contributor to the business technology pressures (for example, obsolescence).
• Identify the role of IT as a facilitator of Xerox's critical response activities.
• Support your positions with reasons and examples based on your research