Identify important customer attributes cas and engineering


1. Identify important customer attributes (CAs) and engineering characteristics (ECs) of your product. List them.

2. Determine CA importance and calculate EC importance using a relationship matrix. You can calculate the importance in your own way. Submit screenshots or pictures of your drawing and explain the calculation process.

3. Discuss your opinions and ideas on the development of HOQ and the concept of QFD. the product is laptop.

Request for Solution File

Ask an Expert for Answer!!
Operation Management: Identify important customer attributes cas and engineering
Reference No:- TGS02277457

Expected delivery within 24 Hours