Directions
Read Case 9-3: Preventing Defensiveness in your textbook. Answer the questions below in an essay. Be sure to read the Case Study Directions and Rubric before completing the assignment.
- Identify how Jeff's manager Spencer, could have prepared better for the performance meeting. Explain how you would have changed the way the meeting was handled and why.
- As a manager, describe the steps you would take to try to avoid this type of defensiveness confrontation with a subordinate.
- Assess as an employee how you would handle a poor performance meeting case study should be more than 2 page not including title & reference page. Also I need in text ciations with page numbers, this is a must!
The case study is in the textbook:
H. Aguins, 2013, Performance management chapter 9, pg. 259