Identify four business web services quality dimensions two


1. Pretend to be a Shoprite Store Manager, shoprite is a huge retail grocery store in the Northeast U.S.. ARe the investments made into the company primarily made with the customer in mind, or the employee/stakeholder in mind? Please explain in detail.

2. Identify four business web services quality dimensions (two technical and two non-technical) relevant to buyers of online services. Describe the type of measures or meaning associated with each dimension of quality you list.

3. What are the procurement and distribution components of the supply chain of AT&T? And how it affects AT&T distribution strategy in case of entering a new market or or getting into e-commerce?

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Operation Management: Identify four business web services quality dimensions two
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