Homework: Reflection and Shared Practice
As a leader or manager, you will be making decisions regarding what information to include and exclude from your messages. From there, you will make a decision on how to phrase the message emphasizing certain points and how to organize the message to achieve the purpose of the communication. Ethical issues in workplace communication can involve concealing or misrepresenting information, using manipulative arguments or language, or presenting the work, ideas, or words of others as your own. There are both legal and ethical dimensions of communication decisions and you must consider the impact of the message to ensure that the receivers are not deceived.
To prepare for this Discussion, pay particular attention to the following learning resources
Review this Learning Resources, especially:
1) Quintanilla, K. M., & Wahl, S. T. (2020). Business and professional communication: KEYS for workplace excellence (4th ed.) Thousand Oaks, CA: SAGE Publications.
a. Chapter 9 - Business and Professional Writing
2) DeMars, N. (2017). Following your ethical compass. Officepro, 77(6), 20-23.
3) TED. (Producer). (2016). Adam Galinsky: How to speak up for yourself [Ted Talk Video file].
Post a cohesive response based on your analysis of the learning resources and your professional experience. Be sure to discuss the following:
1) Identify one example in which you had to make an ethical decision involving a workplace communication or any organizational communication. Include a brief explanation of the need or purpose of the communication. (If you have not been in that position yet, draw from a personal experience or describe an experience when you received a communication within an organization or describe a communication you observed in a similar context).
a. If you are unable to think of a situation, please refer to the "Your Communication Interaction" scenario on page 194 of the course textbook titled "The Terminator" to respond to the following question.
i. Imagine that you are Tyler in this scenario. Describe the ethical decisions you had to consider when drafting the communication or preparing for the conversation. (If you were not in the position of drafting the communication, describe the types of decisions you think would have been factored into the drafting of the communication.)
2) Referring back to the readings and homeworks from Weeks 1 and 2, how do you think self-concept and perceptions influence the communication choices?
3) Evaluate the outcome of the communication; explain if and to what extent you achieved your purpose. If you did not draft the communication, evaluate the outcome of it and to what extent you think it achieved its purpose.
a. If the outcome was positive, what important lessons does the example you shared offer?
b. If the outcome was negative, what lessons did you learn? What additional steps do you think would have led to a better outcome?
c. As a manager or leader, what key factors do you think you always need to consider when composing communications?
Be sure to support your ideas by connecting them to the week's Learning Resources, as well as other credible resources you have read; or what you have observed and experienced.
Read a selection of your peers' postings.
Respond to at least two of your peers' postings in one or more of the following ways:
1) Consider the dangers of unethical communication and how your peers communication efforts may have helped avoid this
2) Share an insight about what you learned from having read your peers' postings and discuss how and why your peer's posting resonated with you professionally and personally.
3) Offer an example, from your experience or observation that validates what your peer did within their communication efforts
4) Offer specific suggestions that will help your peer build upon the communication actions he or she took
5) Share how something your peer discussed changed the way you view ethical communication
Format your homework according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.