Question 1
Refer to the Assignment scenario/case study. Based on the limited information in the scenario/case study, identify at least three direct and specific long-term and three direct and specific short-term operations changes that Albatross Anchor must make to gain a clear and sustainable competitive advantage. Provide supporting information to validate and substantiate each recommended change (be detailed in your justification for each).
Question 2
From the list below, select four operational issues and for each issue chosen explain how it will help Albatross Anchor to improve:
1) Job retention
2) Employee morale
3) Employee dedication
Your explanation for each of the four selected issues must cover all three of the items listed above.
Listing of Operational issues
(a) Work design
(b) Cross training
(c) Gainsharing and profit sharing
(d) Job design
(e) Task analysis
(f) Worker analysis
(g) Environmental analysis
(h) Ergonomics
(i) Technology and automation
(j) Job analysis