Identify at least one item that surprised you about


1. Critically evaluate the advantage of using the balanced scorecard approach to performance measurement and identify critical areas in terms of implementation of the balance scorecard

2. Identify at least one item that surprised you about marketing and implementing marketing. Explain using a page

3. Whats the different between web mediated communication vs. computer mediated communication?

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Operation Management: Identify at least one item that surprised you about
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