1. Discuss the core tenets of customer relationship management that focus on delivering value, as well as the adoption of a customer relationship orientation that focuses on the buyer’s needs and development of long-term, mutually beneficial relationships and partnerships.
2. In a few sentences, describe how to find the standard cost of an item based on the time it takes to make it, the work center rates, and the component standard costs.
3. How do we factor lead time into our planning system to ensure we have parts available on-time?
4. Identify and discuss three main characteristics that a project manager will possess to ensure effective project management.