1. Identify and describe some of the five "institutional processes" you would employ to make the change brought about by the intervention a permanent aspect of the way the organization functions.
2. Be specific. For example, if you address the process of "Socialization," what actions would you take to ensure employees receive information about beliefs and norms for behavior that are associated with this change? Would you modify new employee orientation, set up a mentoring program, etc. Come up with some creative ideas.