1. For an exponential smoothing (ES(α)) forecasting scheme, with the help of its mathematical definition, describe: (i) how all previous demand values continue to be weighted in the forecast, and (ii) how to adjust α to make the scheme more reactive.
2. How would you modify Trader Joe’s strategy going forward?
3. Identify and briefly discuss the arguments by systems theory on how organisations can overcome their learning disabilities using examples where appropriate.