Identify and address the differences in interpersonal skills


Homework: Human Relations & Development

Instructions

For this homework, read the article indicated below that discusses the differences between the generations within the workplace and how to develop interpersonal skills for better employee involvement and interaction with fellow employees. Also, this article identifies how the values are placed upon each generation (Generation Z, Millennials, Generation X, and Baby Boomers) and leads into how to better manage and involve the multiple generations within the workforce.

In order to access the resource below, you must first log into the myCSU Student Portal and access the ABI/INFORM COLLECTION database within the CSU Online Library. (I will have the article you will need to read as the first attachment below).

Kelly, C., Elizabeth, F., Bharat, M., & Jitendra, M. (2016). Generation gaps: Changes in the workplace due to differing generational values. Advances in Management, 9(5), 1-8. (Will be the FIRST attachment below).

Note: The birth year range for Baby Boomers in the article differs from the range found in the textbook (p. 41) and the generally accepted range of 1946-1964. (Will be the SECOND attachment below).

Complete the article review by showing your understanding of the article's contents by addressing the questions and directives below. Your paper should be a minimum of two pages, not including the title and reference pages. The following are questions and directives to be used in completing the review:

a. What is the author's main point?

b. Who is the author's intended audience?

c. Identify and address the differences in the interpersonal skills from the generational differences and how they might be overcome.

Format your homework according to the give formatting requirements:

a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.

b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.

c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.

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HR Management: Identify and address the differences in interpersonal skills
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