Identify a situation in your organization to be assessed -


Use the company Coca-Cola.

Think of this organization as a system.

Include the following in 5 pages:

Identify and document all of the following at the organizational level: (2 pages)

o The organization's mission/purpose

o All inputs from the system

o All outputs from the system

o All processes your organization performs to transform inputs to outputs

o Organizational environments

o Organizational alignment

o Feedback mechanisms to determine correctness or performance measures

Develop an organizational assessment tool (ten questions) at the individual level.

This can be a format of your choosing, such as a written questionnaire or a SurveyMonkey form.

1. Identify a situation in your organization to be assessed. It should consider funding streams, workflow processes, organizational structure, outcome measurement, client satisfaction, employee turnover, the capacity for change, etc. Develop questions you believe will assess the situation effectively. Again, write ten questions in total for your tool.

2. Explain your rationale for your approach in developing the questions. (1 paragraph)

3. Explain how you would administer the tool to the employees in your chosen organization. For example, is this a one-time event, an annual survey, or an as-needed assessment? Note: You do not have to administer the tool; just develop a plan for administering it. (1 paragraph)

4. Assess and explain your organization's capacity to change and achieve greater effectiveness including financial performance, customer satisfaction, and employee engagement. (1-2 paragraphs)

5. Select an appropriate communication and feedback method for how you would want to present the assessment and intervention results to your identified organization. (1-2 paragraphs)

6. Turn in a copy of the tool you created along with your paper. Final product will be a Microsoft Word document, five pages and five scholarly sources.

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