Assignment Task:
CASE 1: As a supervisor, you notice that one of your employees is consistently clocking out late resulting in overtime. The hospital has a strict policy that all overtime must be approved in advance. The employee states that there isn't enough staff and they are staying late to finish working with patients.
Should you formally reprimand the employee? How can you ensure that the overtime policy is not violated moving forward?
CASE 2: Working as an employee in a busy hospital, you overhear two of your co-workers in the public cafeteria discussing confidential patient information. You notice that other people in the cafeteria (employees, family, etc.) can also hear them. You know the two employees well; they have worked at the hospital for several years and are valued team members. Do you report this violation? If so, do you speak to your supervisor or address it with your co-workers directly?
CASE 3: While working at a doctor's private practice, you notice that several patients were billed incorrectly and were overcharged for services provided. When bringing this information to the office manager, your complaints are dismissed and you are told that billing is not your area of concern. Do you listen to the office manager and ignore your findings? Do you report what you found to the doctor who owns the practice? Do you report it to a government agency.
Choose ONE case, and in your first post:
1. Identify a decision-making model from your textbook
2. Apply it to the case study that you selected-list the steps and talk us through how you apply them.
3. After completing the decision making process, please share what decision you would make and why.
4. Explain whether using a different model may have resulted in a different choice and explain why you feel that way.