Homework: Operations Management Essay
Length: 2 to 3 Pages.
Explain the importance of quality management and apply statistical quality control techniques.
Answer the following questions:
1) Identify a company or organization from which you have received high-quality products and describe the characteristics which make it high quality.
2) Identify a company or organization from which you have received poor quality products or services, describe the nature of the defects, and suggest ways in which Six Sigma might improve the quality.
Format your homework according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.