I-mart is a discount optical shop that can fill most prescription orders in around 1 hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task “B” takes an hour off for lunch and the other employees work the entire day. TASK TIME A. Greet/register the patient 3 minutes/patient B. Optometrist conducts eye test 20 minutes/patient C. Frame/lenses selection 24 minutes/patient D. Glasses made (process can run 6 pairs of glasses at the same time) 66 minutes/patient E. Final fitting 5 minutes/patient For a typical 12-hour retail day (10 A.M.-10 P.M.), the manager would like to calculate the following:
a. Assuming every patient requires glasses, what is the current maximum output of the process per day? (assume an hour break for lunch for Optometrist). (Round your answer to 1 decimal place.) Hint: Note that the optometrist in task B takes one hour off.
b. If another person was added, where is the logical place? Task C Task B Task A Task D Task E.