Identify the hygiene factors and motivators (Herzberg) in the following examples and predict whether the individuals are likely to be dissatisfied, neutral, or satisfied.
A) Bonita works for a small company that makes advanced, high-tech widgets. Bonita is one of the company's most highly regarded widget designers, and as such, is included in planning sessions and is often consulted about the direction of the company. In comparison to many of her peers in larger companies, Bonita doesn't make very much money, although she is able to afford a comfortable lifestyle.
B) David is an administrator in a large insurance office. His job is repetitive and boring and requires quite a bit of attention to detail. The company pays well and provides excellent health benefits. In addition, David's work section consists of seven other people that he likes. They often get together for lunch and sometimes meet for cocktails after work. Much of their conversation involves the supervisors and their latest outrageous request for greater accuracy or more speed.
2. Compare and contrast Scientific Management and the Human Relations Movement. Describe examples of where each of these approaches is being successfully applied by management today.