Human relations and organizational development


Question 1: Answer any ten questions of the following:

a) Draw a neat diagram of the organizational iceberg.

b) Give two significant suppositions about people as individuals for organizational development.

c) Explain four positive outcomes of conflict.

d) Explain the types of power.

e) Draw a neat diagram of model of communication in the organizational context.

f) Explain four diagnostic techniques of managing the organizational development.

g) Explain the positions of conflict management styles with reference to own and others concern.

h) Give four bases of power.

i) Define transactional leadership.

j) State the kinds of theories of leadership.

k) Define organizational development.

l) Draw a neat diagram of four major communication network patterns in teams.

m) Define the term job satisfaction.

Question 2: Answer any two of the following question:

a) What do you mean by role negotiation technique?

b) Distinguish between efficient and effective leadership.

c) Assess team building as an intervention method.

d) Describe the use of exit interview as a method of measuring morale.

Question 3: Answer any two question of the following:

a) Describe any two models of organizational change.

b) What are the managerial dimensions of data collection?

c) Describe the role of conflict management of organizational development.

d) Describe the underlying values and suppositions of organizational development.

Question 4: Answer any two question of the following:

a) Describe the different problems of research on organizational development. Also give its significance and support your answer with suitable examples.

b) Discuss the importance of communication in organizational development. Explain the effectiveness of various verbal and non-verbal communication strategies.

c) Describe different forces of change and strategies for implementing change.

d) Describe and critically assess the laboratory training approach and its contribution to organizational development.

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