1. Evaluate human behavior in organizations and the forces shaping the behavior.
2. Analyze individual differences within organizations and their impact on organizational behavior.
3. Determine how best to apply motivational theories to improve work behavior and performance.
4. Analyze the issues related to workplace stress, including responses, consequences, and preventative management of stress.
5. Make recommendations for improving the communication process within organizations through traditional communication methods and technology.
6. Evaluate the critical elements of groups and works teams, including group behavior, development, and decision making.
7. Examine traditional, contemporary, and emerging leadership theories and their related impact on organizational performance.
8. Analyze the causes of conflict, consequences, and resolutions to group conflict within organizations.
9. Examine traditional and contemporary approaches to job design, and organizational structure, and the related impact to organizational performance.
10. Analyze the facets of organization culture, including the influences and functions, challenges related to changing the culture, and the impact of culture on organizational performance.
11. Evaluate the stages of career management and the organizations' versus individual roles in managing career paths.
12. Determine how best to leverage the forces for change, the change management process, and the related impact on organizational performance.