HRM 308 Training and Development Homework: Zappos Case Study- Post University
Overview:
For this assignment you will review the case, Zappos: Facing Competitive Challenges, and explain how training and development can help this company maintain a "best, online retailer" status.
Instructions:
After reviewing the Zappos case study (p. 52) and this week's readings, discuss the following questions:
I. How can training and development help Zappos meet the challenges of being the best online retailer?
II. Do you think that employees at Zappos have high levels of engagement? Explain why or why not.
III. Which of Zappos' ten core values do you believe training and development can influence the most? The least? Why?
Format your homework according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.