Assignment: Group Individual Synopsis and Evaluation
Length: 3 to 5 pages.
Our group choose Apple company
My part question is Step 5; Group Evaluation & Recommendations
Based on your research and all we have studied in LDRS 300 to date;
A. How would you rate this organization in terms of their service culture?
B. Give examples to support your findings.
C. What recommendations would you give them based on your research question from Step #4? -
D. Give examples to support your ideas.
Format your assignment according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.
Reference:
LEAD LIKE JESUS - Revisited. by Ken Blanchard, Phil Hodges, and Phyllis Hendry.
o Blanchard, K., & Hodges, P., Hendry, P. (2016). Lead like Jesus: Lessons from the greatest leadership role model of all time. Revisited. New York, NY: MJF Books.
- Kindle Edition is available.
o JESUS on LEADERSHIP by C. Gene Wilkes.
o Wilkes, C. Gene. (1998). Jesus on Leadership: Discovering the secrets of servant leadership from the life of Christ. Wheaton, IL: Tyndale House Publishers, Inc.
- e-book should be available from TWU library
THE SERVICE CULTURE HANDBOOK by Jeff Toister.
Toister, Jeff. (2017). The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service. Toister Performance Solutions.