Problem
Read the Lincoln Hospital: Third Party Intervention case study in Chapter 11 (p. 308-314). Answer, discuss, and examine the following questions:
i. If you had been called by Lincoln's president to help resolve the problems described in the case, how would you have carried out the contracting and diagnosing stages? What would you have done differently than what the OD consultant did?
ii. Is third-party intervention an appropriate intervention in this case? Are there other possible OD interventions?
iii. How effective was the third-party intervention? Propose next steps moving forward.