The Balanced Scorecard:
A. The case study comment on each of the measures listed on how they are linked to the overall Store 24 strategy, indicate whether they are a measure of past performance (a "lag" indicator) or a measure of future performance (a "lead" indicator)? In your evaluation of each measure, indicate whether Store 24 has been successful with implementation, how might they improve.
B. Looking at the data, select (3) store locations and comment on the performance of each attribute listed. In your analysis indicate why one location may be scoring well over another, and recommend improvement actions.
C. How would you advise Gordon & Doucette regarding (a) whether the Ban Bordom Strategy is worth pursing, and (b) how to enhance the strategic implementation?
Attachment:- Case.rar