Assignment:
You are hired as the new VP for Quality Improvement for an organization and quickly determine that turnover is high, morale is low, productivity needs improvement, and quality is not a standard.
Where would you begin? How would you proceed in this toxic environment? Answer these questions with the 30-60-90 day rule as your turn around plan.
- What would you do in 30 days?
- What would you do in 60 days?
- What would you do in 90 days?
How will you turn this organization around and get them back on track towards TQM?