How work conflict is different than personal conflict. Why do you think conflict at work is often more difficult to resolve?
Have you ever had a conflict with someone at work? Who was it with? (You don't have to mention names...just peer, subordinate, manager.) What was it about? Was it resolved? If so, how did you resolve it? Do you think any of the suggestions on resolving conflict offered in the lesson or in the text would have helped with this conflict?
If you haven't had a conflict at work that you can recall or want to discuss here, interview a friend, family member about a conflict they can recall at work. What was it about? Was it resolved? How did the information in the lesson this week relate to his/her conflict? Do you think any of the suggestions on resolving conflict offered in the lesson or in the text would have helped with this conflict?