Problem
Imagine is you are starting a cleaning service, and is currently in the process of a business plan.
1) Who would be responsible for the service sales (what role will they be in)? how will they be supported?
2) What sales techniques do you intend to use for a cleaning service? (special offers/events, etc)
3) How would you gather information about your customers? How will you use this for the service business?
4) What will you do to keep your customers coming back? (loyalty programs. VIP clubs. newsletter etc)