Problem
Your line manager has informed you that you need to chair a meeting regarding a very sensitive topic. It is very important that the message you have been tasked with to share is communicated well and interpreted correctly. Answer the following questions regarding your preparations for this meeting.
a) What key aspects of effective communication would you consider?
b) What non-verbal communications are you going to consider and why?
c) How will you plan your verbal message? What will you consider?
d) Which meeting tools and aids do you plan to use?