Problem
Risk management is a thing we need to be cautious of more. Taking risks are either good or bad depends on how you put it. Most of the time people have to research to make sure it will take them to the right direction. If you know how to manage risks then you will get rewards out of it like promotion, financial success, gaining of customers, etc. Risk can also be bad when you lose customers, financial, terrible service, etc. This all really depends on how you play your card. It is important because if we do not take risks then we start to have regrets.
Evaluation is looking over something before determining something. We make judgements all the time toward things even though it may not be the best thing. Surveys and questionnaires can be effective way of know how you can improve. Anyone can give you any feedbacks of what they see was great and room for improvement on. This can be done electronically.