MIS 300 Management Information Systems Assignment- American University of the Middle East
Case Study
YJ toy shop has recently started selling its products online. Through the YJ website, customers can surf all products, place orders, make the payment, and receive the bill. Then, YJ packing employees will receive the order automatically. As YJ business is getting bigger, more employees and suppliers are involved. The owner of YJ has decided to use the latest systems that can help the enlarging business through all departments (i.e. sales, accounting, HR, finance, and customer service). So, he decided to buy a supply chain management (SCM) system, customer relationship management (CRM) system, and enterprise resource planning (ERP) system.
Answer all the following questions. (All answer should be based on the above case study)
o Explain, briefly, how the YJ could benefit from the implemented SCM system.
o Explain, briefly, how the YJ could benefit from the implementation of CRM system.
o Explain, briefly, how the YJ could benefit fromtheimplementation of ERP system.
Format your assignment according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.