Discussion Post
You are a Production Department manager and last month there were complaints from customers that the quality of the products shipped to them was lacking. Some shirts were labeled with incorrect sizes and girl's shorts had weak stitching that did not meet specifications. The Operations Manager tasks you to prepare an overall Quality Improvement Plan, to include a plan for conducting a Root Cause Analysis (RCA) to identify the causes of these quality issues. In addition, he recently read the article 3 Ways to Manage Garment Quality Control and wants you to detail how the quality inspections in the article can be implemented within Kibby and Strand's quality improvement plan.
The student is to create the Quality Improvement and RCA plans using research and knowledge learned in the scenario, and post it in the discussion.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.