How the new process will address each of demings 14 points


Question: Group Project

The transportation costs for the Ultamyacin are high, but so are the costs of building an entirely new manufacturing facility. A description of the processes is listed. The company does not know how to proceed but is beginning to embrace TQM thinking. To encourage this new direction, you want to bring more information and analysis to the next management meeting. You believe Deming's steps could be applied here, as well as process mapping to determine what the company should do next.

Individual Portion

Be sure to use all five symbols, Operation (0), Transport (>), Inspect(?), Delay (D), and Store(?).

Current Pressed Face Powder Production Process

Raw materials are received at the Minnesota facility_ They are transferred to bulk storage tanks, tested for purity and toxins, and then are air flown into a tank. They wait until a tank truck can ship it to Puerto Rico. In Puerto Rico, they are inspected at customs and at the factory and are transferred to storage tanks in Puerto Rico. They are then purified, distilled, and mixed with other chemicals and colors. They are transferred to storage tanks, and then later, transferred into containers, where they are shipped to Strasbourg,
France. At the port, they are inspected and transferred to trucks, and when they reach Strasbourg, they are pumped into storage tanks, piped into manufacturing equipment, tested, sterilized, and compressed into compacts. The plastic compacts and paper packaging are produced in the Czech Republic and shipped to Strasbourg. The finished product is inspected and shipped to a warehouse in Cologne, Germany.

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Group Portion (Small Group Discussion Board):

Research each of Deming's 14 points for management. Then, on the Discussion Board, include the following items:

• Which of the points do you think are most important, and why?

• If management were to implement one of Deming's points each year, do you believe that this methodology would be effective? Why or why not?

• Create an ideal process map with minimal waste. How will the new process meet each of Deming's 14 points?

Summary Portion:

From the group discussion, submit the following:

• A document that contains the streamlined, optimum process map

• A second document that explains the following:

i. How the new process will address each of Deming's 14 points, as compared to the old process

ii. How your team has optimized the process

iii. Managerial and employee goals and communication processes to reach each of Deming's Points in the future

Within your group, you may divide Deming's points to summarize the findings and submit those documents.

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Marketing Management: How the new process will address each of demings 14 points
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