Homework: Multi-Generational Workforce Conflict
Imagine that you manage a department in a health care organization of your choosing. The organization recently merged with another, layoffs occurred, and departments are now being consolidated. Your department now has employees whose ages span four generations, three different cultural groups are represented, and conflict is brewing between them. The conflict is affecting performance, shift scheduling, and cooperation with other departments.
Write a 700 to 1,050 words directive to address these conflicts. Do the following in your directive:
Assess the situation that your department is facing.
Create clear and reasonable expectations and goals to achieve cohesion, cooperation, and communication in your department.
Lay out a strategy to overcome these conflicts and improve workplace performance.
Explain how success will be measured based on your strategy and goals.
Consider using tables, matrices, or other visuals.
Evaluate what leadership traits you need to incorporate in order to lead your diverse department.
Format your homework according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.