1) How should the cost of quality be factored into the project budget process?
2) Describe the impact of quality initiatives within a project on the project schedule?
3) What is strategic quality management and how does it impact the project environment?
4) How should the cost of quality be factored into the project budget process?
5) Describe the impact of the following items, if any, on quality leadership:
- Teamwork
- Strategic integration
- Continuous improvement
- Respect for people
- Customer focus
- Management-by-fact
- Structured problem-solving