How should a cultural shift from complacency to an explicit


1. Before the takeover, Frederiksen described the company as a sleepy and dusty company where employees were somewhat complacent.

a. Why was this?

b. What is meant by "no whip and carrot?"

c. How should a cultural shift from complacency to an explicit focus on individual accountability and performance be managed?

d. What was the purpose of introducing PDIs?

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Microeconomics: How should a cultural shift from complacency to an explicit
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