Homework: Your Service Strategy
For your project, select one of the five accountability areas:
1. Job description
2. Attention and focus
3. Coaching
4. Promotions
5. Performance appraisals
Complete an accountability alignment with your one chosen accountability area by addressing the following:
1. What are the expected service behaviors of this area?
2. How do service behaviors in the area align to organizational values?
• If aligned well, how will ensure it stays aligned?
• If not aligned, what will you do to shift it to be in alignment?
3. Out of this alignment, what key points would you include in a future training?
4. What would you do if an employee is not exhibiting expected behaviors that align to organizational values
Format your homework according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.