Problem:
Lately, Jack has mostly been visiting the operating locations and addressing manager operations concerns. Jenny has concentrated on financial matters like budget preparation, leases, taxes, and overseeing the daily accounting process. Both Jack and Jenny are pleased with Sandwich Blitz's past performance but feel that they are each unable to devote their time and energy to take the business to the next level. All of their time seems to be occupied with 'fighting little fire' within the existing operation. Jack has heard that other businesses have successfully used a team approach to managing with good results and wonders if this could help him as well as the location managers.
After reading the scenario above, explain how self-managed teams could be used at Sandwich Blitz to allow Jack more time to devote to growing the business.