How relevant areas regarding the evaluation of learning and


1. Use an example form the text or one from the real world that illustrates the effective, or ineffective, use of decision making using the steps listed. Discuss why they were successful or not successful. Be specific about which steps were missed, not used, ineffective, etc.

2. How relevant areas regarding the evaluation of learning and innovative techniques that could be used to collect and analyse evaluation data.

3. What are the roles of the dentist, the dental hygienist, and the dental assistant?

4. What are the typical percentages covered by dental insurance for various types of services?

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Operation Management: How relevant areas regarding the evaluation of learning and
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