How recommended change would usability flaws


Assignment:

Discuss some possible design recommendations that could improve the www.walmart website site, explaining how each recommended change would address the usability flaws mentioned below

Flaws :

1) The user interface is confusing on the help page and customer service chatbot is missing on walmart website.

2) Not able to find "deals" in walmart website.

Instructions

1) Mention suggestions to fix above 2 Flaws

2) 2 pages apa format,

3) Please include references

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