Discuss the below in a 200 words each:
Q1 It provides you with an opportunity to analyze the advantages of an organization that offers quality customer service. First, describe what it means to you to provide quality customer service for both internal customers and also external customers. Second, use your crit explain how quality customer service can impact an organization's entire culture.
Q2 It involves analyzing the advantages of an organization that offers quality services that are related to human resources. Specifically, think about two major areas of a performance evaluation: (a) quality and (b) remaining positive throughout. Use your critical-thinking skis techniques that you could apply toward quality and positive service while conducting a performance evaluation for an employee.