Assignment Task: Project Quality Management
Assuming your organisation was awarded the following tender:
The Requirement:
The National Archives of Australia (Archives) (the Customer) is responsible under the Archives Act 1983 (Cth) for the preservation and storage of Commonwealth records, including the archival resources of the Commonwealth.
This procurement request relates to the website redevelopment and hosting and maintenance services for website Destination: Australia.
The photographs showcased on this website are part of the Immigration Photographic Archive (Series A12111). This collection comprises more than 22,000 black-and-white and colour photographs taken by government photographers between 1946 and 1999 to record the arrival and settlement of migrants in Australia after World War II.
The photographs were used in newspapers, magazines, posters, brochures and displays to promote Australia as a prosperous welcoming nation to potential migrants and to reassure the Australian public that new migrants would readily settle into the Australian way of life.
In 2014, Destination: Australia was upgraded to encourage users to upload their own photographs and stories to share their migrant experience, further adding rich personal context to the Archives' collection. These 'Feature Stories' are also available (via an API) in a 'Globe' interactive in the Archives' exhibition A Ticket to Paradise?, which is touring nationally from April 2016 to September 2019.
Required:
Redevelopment of existing website Destination: Australia
Software to be either open source or common-use proprietary Content Management System (CMS)
One website prototype round, with testing and feedback
Website testing including content review
Final revisions
Final testing and bug fixes
Website handover
Final documentation including website style guides, master templates, admin user guidelines, technical specifications. This must be written in English with clear instructions for non-technical experts to operate the CMS.
Optional
External hosting and ongoing support with a service level agreement (3 years).
Updates and post implementation changes in response to user feedback
Your task is to:
- Work with others to decide a project's quality requirements
- Document a quality-management plan
- Implement quality control and assurance processes for a defined project using a range of tools and methodologies
- Review outcomes and recommend process improvements.
In order to do so, you must:
Work as a group to determine and document the quality requirements applicable to the project. Create a quality definition table that will outline the quality requirements. Answer the following questions once the quality requirement definition has been created.
What processes were used to develop the quality definitions? List the steps. (You may need to discuss this with people involved in the early stages of the project, including the project manager.)
What was the quality items identified?
Were measurable items specified? What are they?
What information/data would you need to collect to measure quality against the criteria?
What quality items were compromised because of time, resourcing or other constraints?
Develop the outline of a quality plan for a project you have worked on.
Include:
- Overall statement on project quality
- Processes used in development of the plan
Definition of quality in a table:
Quality Control processes to be used to monitor quality
Quality Assurance Processes to be used:
Develop a set of performance criteria that could be used to assure quality of project products and control the quality of processes. What measures would be applicable to each?
What lessons are to be learnt from the case study in relation to controlling project quality? To what extent did it impact on overall project effectiveness?
From your own experience produce an outline of quality standards that applied to the project.
What was your role in:
- Developing the standards
- Managing the standards
How will quality be managed throughout the project so that processes were continuously improved?
Was there room to improve on this? How?
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Attachment:- Project Quality Management.rar