Question: A 10-year nurse veteran is critical of new nurses on the unit and often gossips about how poorly the new nurses perform their jobs. The veteran nurse's manager addresses her actions in a private, nonconfrontational meeting. The veteran nurse states, "That's how other nurses treated me when I was new." The nurse manager. Need Assignment Help?
a.) understands that learned behaviors are a root cause for bullying in nursingb.) should review and implement a zero tolerance policy with the nurse veteranc.) accepts the veteran nurse's explanation as learned behavior and does nothingd.) explains to new nurses that bullying in nursing is often the expected norme.) a) and b)