How performance indicator are link to customer service goals


Homework: End To End Considerations

In the Module Notes, we looked at several factors that can influence transportation, warehousing, and distribution requirements from manufactured good sources to customer needs (end-to-end). It is critical that supply chain system managers understand how these factors impact transportation, warehousing, and distribution requirements when planning and executing effective transportation and distribution strategies.

Complete the following:

• Write a 2 to 3 pages paper analyzing customer service requirements and performance measurements in transportation, warehousing, and distribution in a real-world international business. Within your paper, you must complete the following

o Analyze the importance of measuring performance in the global logistics network of the firm you chose (provide specific information about that business).

o Identify specific key performance indicators that might be utilized by your chosen firm.

o Explain how the performance indicators are linked to customer service goals.

• You must use at least two scholarly sources. It is highly recommended that you utilize the Excelsior College Library to conduct your research.

• Ensure that your thesis statement is aligned with the requirements for this homework and clearly lets your reader know what you are going to discuss in your paper.

Format your homework according to the give formatting requirements:

• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.

• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.

• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.

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Supply Chain Management: How performance indicator are link to customer service goals
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