Problem: Lucy (age 12) and her mother Monica (age 35) are facing the possibility of homelessness. They are due to be evicted from their rental property in two weeks. Monica suffers from Schizophrenia and has substance abuse issues. You are working within your organisation to assist Lucy and Monica with trying to source accommodation as a short-term plan. Monica has a history of domestic violence and this has been a driving factor of their eviction. Identify your personal values and attitudes that you need to consider when planning and implementing information and support to Lucy and Monica.