How often should the data be updated


Problem

For the American Heart Association (AHA), which function will "own" each of the measures in the scorecard? That is, who will be responsible for collecting, validating, and presenting the data throughout the firm? How often should the data be updated? Will this vary by measure? Are the people responsible for collecting the data the same people responsible for driving the outcomes?

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Operation Management: How often should the data be updated
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