In this discussion, review Gerondeau's 2015 article, "How Toyota Recovered From a Huge Crisis. What Can Be Learned From It." (as found in this unit's Studies). Respond to some or all of the following questions:
How might Toyota have improved its response to this crisis?
How does the crisis described in this article relate to the difficulties your client company is facing?
What else have you learned in this unit's readings and resources that is relevant to your own Operations Improvement Plan project?