Problem: Regarding social media outlets, how can these type media benefit both terrorist actors and first responders, and in your opinion, which group (terrorist actors or first-responders) do you think is doing a better job of utilizing social media outlets as a tactical communication tool/force multiplier? and In your opinion, what kind of impact can social media communications, by the public, have on post-incident response, especially in the aftermath of major crises such as terrorist attacks, active shooter situations, and/or other similar events?