Problem
10 salespersons employed at Furniture store. Rotation from top of list to bottom of list after employee greets new customer as customer enters furniture store.
Considering the average time Between new customers is 20min, approx how many new customers should each of the 10 sales people greet average during 8 hr shift?
What is the formula to calculate and determine the effect of allowing 1 employee to skip to second spot in line every 35-40 min for the entire 8 hour shift?
How many lost opportunities would the average staff member experience of one person was skipping to front of line every 35-45min over 8 hour shift?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.