Problem
Look at the needs and opportunities for Dirt Bikes implementing e-Commerce through a web portal.
The portal will not only be a point to do business with the company, but could also be an access point for users of the data, information, and knowledge. An intranet version of the portal (limited to employees) could also function as part of a knowledge management solution. What are the different opportunities for data storage, information collection, knowledge management, and decision support? Answer these questions:
i. What data does the company have?
ii. Who are the potential user groups and what information will they seek?
iii. What internal systems and databases does Dirt Bikes likely have that might interface with the portal?
iv. Is there an opportunity for knowledge management? How is knowledge management different from other information systems?