ASSIGNMENT: Future of Healthcare Assignment
Future of Healthcare:
• Read the following article "The Patient Experience and Patient Satisfaction: Measurement of a Complex Dynamic (Links to an external site.)Links to an external site."
• Read / Review Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) information.
• Answer the following questions regarding HCAHPS:
1. In your own words, state the purpose and goals of the HCAHPS survey including when it was implemented and what agency is responsible for its origination.
2. What items are assessed via the HCAHPS survey? (Be specific)
3. How is the survey administered to patients?
4. Is hospital participation in HCAHPS surveying voluntary or mandatory? Are there any repercussions for any hospitals that choose not to participate in HCAPHS survey administration?
5. When hospitals utilize HCAHPS as a measurement of patient satisfaction via the patient experience discuss potential limitations on how or why this tool may be limiting in providing true feedback on the care delivered by the nursing team.
6. How do you think HCAHPS will affect the future of healthcare in America?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.