Discussion Topic: The Easy Way Out
You are having lunch with your friend Nellie, who works in a family practice clinic across the courtyard. Over lunch one day, Nellie confides, "In our office, we code all new Medicare patient visits Level 1 (99201). It's so much easier, and we don't have to worry about Medicare auditing our records." What, if anything, might you tell your friend?
- How is listening an important element of a caring attitude?
- How can being observant show compassion and caring?
- What is the common denominator between working relationships and the patients?