How information technology be used for knowledge management, Other Management

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How information technology be used for knowledge management

Assignment Case: IT's About Business 6.4, The Boeing Collaboration Center

Provide one example of how information technology could be used for each of the following steps of the knowledge management cycle to improve customer relationship management.

(i) Create knowledge

(ii) Capture knowledge

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Other Management: How information technology be used for knowledge management

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Other Management: How information technology be used for knowledge management

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